Kemimoto provides the best product on the market and the best warranty in the industry. The original purchaser of each Storage Box & bag is covered by a 6-month warranty against manufacturing defects. How can a warranty claim be filed?Before sending anything to Kemimoto, please fill out the appropriate form by clicking the link below: https://www.kemimoto.com/pages/warranty-formComplete the form, ensuring that each field is filled in correctly. Follow each page's instructions for the warranty or return process.The customer is responsible for returning items to Kemimoto and for providing accurate tracking information. Please retain until a member of the Kemimoto team contacts you.